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Hearty Foods Privacy Policy

Hearty Foods is operated by people who understand the need for privacy and we are committed to preserving the privacy of all those who choose to use this website.

This website collects three types of information.

1. This website collects the usual information about its users that is exchanged between a website and the computers of the people who are visiting the site. This information does not identify anyone as a particular individual but provides us with important data that enables us to make this site more user-friendly for our customers.

That non-identifying information is not exchanged with anyone.

2. People who choose to purchase items from Hearty Foods are required to provide personal identifying information including their name and address and that information is used to ship the goods you order.

That information is not shared with anyone.

3. People who choose to purchase items from Hearty Foods are also required to provide payment information such as their credit card number and associated details but that information is requested by PIN Payments – the company that provides the billing solutions for Hearty Foods.

That information is provided by purchasers direct to PIN Payments and does not pass through the Hearty Foods site. The only personal information that PIN Payments passes back to Hearty Foods are sufficient details to confirm that payment has been made.

At no time does Hearty Foods ask for or receive any information regarding your credit card details.

For details of PIN Payment’s Privacy Policy you should follow this link to PIN Payments

If you choose to sign up for our occasional newsletter then all we require is your name and email address and that is not shared with anyone.

If you choose to use the Contact Form on the website the information you provide is used to help us understand how we can help you and will be retained as part of our office records but will not be shared with any third party unless you request us to do so.

If you choose to contact Hearty Foods about any matter, whether it be by phone, email or mail the contact details that you provide will be retained in our office records but will not be shared with a third party unless you request us to do so.

This Privacy Policy acknowledges the laws of the Commonwealth of Australia and the laws of the State of Queensland and does not claim an exemption in any way from those laws.

For further enquiries about our Privacy Policy please contact our Privacy Officer at:




Due to constantly increasing prices all non-Senior discounts have been discontinued at this time.

And with unprecedented demand, we are unable to accept orders for more than 14 main meals at a time per household.

We hope you understand and bear with us as we work together through this challenging period.



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